Terms of service

Policy updated on: 21/08/2025

Please read these Terms and Conditions carefully before using the http://www.opatra.com website (the "Service") operated by Opatra Ltd.

By accessing or using our website, you accept these Terms in full. If you do not agree, please do not use our website. We may modify these Terms at any time. Continued use of the website after changes take effect constitutes acceptance of those changes.

Provision of Service

Opatra Ltd operates this website to provide products and services to customers. We are a manufacturer and wholesaler specializing in beauty devices and skincare products. Our obligation is to provide the services described on the site, subject to these Terms.

Registration & Site Access

Registration is not required to browse the website. However, you must register an account to access certain features or complete a purchase.

You agree to provide accurate and complete information.
Registration is for a single individual; sharing accounts is not permitted.
You are responsible for safeguarding your account details. Any unauthorized use must be reported immediately to info@opatra.com.

Site Ownership & Usage

The content, logos, trademarks, images, videos, and materials on this website are the exclusive property of Opatra Ltd. Unauthorized use, reproduction, or distribution is prohibited.

Requests for usage permission can be sent to: info@opatra.com.

Site Uptime

We take all reasonable measures to ensure the website is operational. However, downtime may occur due to maintenance or technical issues. Opatra Ltd shall not be liable for any unavailability.

Acceptable Use

You may use this website for lawful purposes only. You must not:

Modify, redistribute, or republish content without permission.
Engage in activities that interfere with the website’s operation.
Use automated tools (bots, scrapers, spiders) to extract data.
Upload harmful or unlawful content.

We may suspend or terminate accounts that violate these Terms.

Linking Policy

You may link to our homepage provided that you:

Do not misrepresent your relationship with Opatra Ltd.
Do not suggest endorsement without written permission.
Do not link from websites containing unlawful or offensive content.

Representations & Warranties

By using this website, you represent that you are legally capable of entering contracts, that the information you provide is accurate, and that you will comply with all applicable laws.

Warranty, Returns & Withdrawal

Right of Withdrawal

If you are a consumer residing in the European Union, you have a statutory right to withdraw from a distance contract within 14 days without giving any reason.
Full details, including the model withdrawal form, are available in our Returns & Right of Withdrawal Policy.

Commercial Warranty

Some of our devices are covered by a Limited Lifetime Warranty offered by Opatra Ltd. This commercial warranty applies in addition to your legal rights.
The complete terms, including conditions, scope, and how to make a claim, are available in our Warranty Policy.

Legal Guarantees

This commercial warranty applies without prejudice to your statutory rights, including:

the legal guarantee of conformity, and
the legal guarantee against hidden defects.

These legal guarantees remain fully applicable regardless of the Opatra commercial warranty.

Liability & Indemnification

Opatra Ltd makes no representations regarding the availability, performance, or accuracy of the website. Your use of the website is at your own risk.

You agree to indemnify and hold harmless Opatra Ltd, its directors, employees, and affiliates from any claims or damages arising from your use of the website or violation of these Terms.

In no event shall Opatra Ltd’s liability exceed the purchase price of the product at issue.

Privacy & Data Protection

Your privacy is important to us. Information collected through the website is governed by our Privacy Policy. By using our site, you consent to our data practices.

Electronic Notices & Transactions

You agree to transact with us electronically. We may provide important notices by email or by posting them on the website. It is your responsibility to maintain accurate contact details.

Fees & Payment

Prices for our products and services are listed on our website and may change without notice. Payment must be made in full at the time of purchase.

Amendments & Cancellations

If you wish to amend or cancel an order, please contact us at info@opatra.com as soon as possible. Requests may only be accepted if the order has not yet been processed or shipped.

Breach of Terms

Opatra Ltd reserves the right to suspend or terminate your access to the website if you breach these Terms. Legal action may be taken if necessary.

Force Majeure

We shall not be liable for failure to perform our obligations due to circumstances beyond our reasonable control (e.g., natural disasters, strikes, terrorism, power failures).